BCBS of South Carolina: Suspicious Telemarketing Calls Offering Pain-Relief Medication and Skin Creams

Staff Report From South Carolina CEO

Thursday, April 2nd, 2020

BlueCross BlueShield of South Carolina has received information that members are receiving unsolicited telemarketing calls regarding certain diabetic supplies, pain creams and/or skin creams. The supplies being offered include Lidocaine, Dermacin, Diflorasone, Fluocinonide and Naproxen. The telemarketers transfer members over the phone to an unknown medical provider who then prescribes multiple medications that are shipped from mail-order pharmacies.

We are investigating these telemarketers. They are NOT associated with or affiliated with BlueCross BlueShield of South Carolina in any way. We do not share any member medical or prescription information with anyone for these marketing purposes.

BlueCross provides members with safe and secure telehealth services via web and mobile applications only. Our telehealth providers have been approved and credentialed for the services they provide. To learn more, log in to your profile to see what is available to you 24 hours a day, seven days a week. 

You should always consult with your physician or pharmacist if you have any questions or concerns regarding your prescription medication. If you believe you have been the victim of a fraudulent telemarketing call involving prescription medication, hang up and report it to the Blue Cross Blue Shield Anti-Fraud hotline at 800-763-0703.